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XMiles - Help Center

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XMiles are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order a

XMiles are committed to protecting your privacy.We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best service possible.We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.&#xA0;Click here to view our <a href="https://xmiles.co.uk/pages/privacy-policy">Privacy Policy</a>.

Our Privacy Policy

If you'd like to contact us, please find our details below:. Address:. XMiles UK Ltd. 6 Whittle Road, Suite G2,. Ferndown Industrial Estate,. Wimborne,. Dorset. BH21 7RU. Telephone: +44 1202 403424. Customer Services Email: team@xmiles.co.uk. Email:

If you&apos;d like to contact us, please find our details below: Address:XMiles UK Ltd6 Whittle Road, Suite G2,Ferndown Industrial Estate,Wimborne,DorsetBH21 7RUTelephone: +44 1202 403424Customer Services Email: <a data-fr-linked="true" href="mailto:team@xmiles.co.uk">team@xmiles.co.uk</a>Email: <a data-fr-linked="true" href="mailto:sales@xmiles.co.uk">sales@xmiles.co.uk</a> | <a data-fr-linked="true" href="mailto:wimborne@xmiles.co.uk">wimborne@xmiles.co.uk</a>Registered company number: 09924123.Registered VAT number: 298576234. Registered in England.

How to get in touch?

Across our nutrition ranges we offer quantity break discounts, these discounts are applied to your checkout when quantity orders are placed across 5 groups:. Discounts are applied at basket, all included products will be applied. This is across all b

Across our nutrition ranges we offer quantity break discounts, these discounts are applied to your checkout when quantity orders are placed across 5 groups:<ul><li style="font-size: 16px;">Gels - All brands</li><li style="font-size: 16px;">Bars - All brands</li><li style="font-size: 16px;">Chews \ Tabs - All brands</li><li style="font-size: 16px;">Drinks (Energy Recovery) - All brands</li><li style="font-size: 16px;">Drinks (Electrolytes) - All Brands</li></ul>Discounts are applied at basket, all included products will be applied. This is across all brands and flavours.

How does your mix & match discounts work?

Yes, we do have a physical store where you can make purchases. Our store is located in Dorset. The address is as follows:Suite G2, 6 Whittle Rd, Ferndown, Wimborne BH21 7RU.

Yes, we do have a physical store where you can make purchases. Our store is located in Dorset. The address is as follows: Suite G2, 6 Whittle Rd, Ferndown, Wimborne BH21 7RU.

Do you have a physical store where I can make purchases?

Sometimes we make errors in picking and packing. If we have sent you an incorrect product, please accept our apologies for the inconvenience and return it to us, XMiles will, provided replace products and will be sent at no extra charge. Faulty produ

Sometimes we make errors in picking and packing.If we have sent you an incorrect product, please accept our apologies for the inconvenience and return it to us,&#xA0;XMiles will, provided replace products and will be sent at no extra charge.Faulty products: If you think that a product you have purchased may be faulty, please send it back to us. Please give a clear indication of the fault and where it is located on the return.Any warranty information received with the product should be sent with it, where possible.Please note that investigations into faults can take some time, as the product may have to be sent to the manufacturer. We aim to keep you fully informed of progress at all times.<ul><li style="font-size: 16px;">If a product is found to be faulty, you will be issued a replacement product, a credit for the appropriate amount, or a refund where applicable.</li><li style="font-size: 16px;">If the product is found not to be faulty, it will be returned to you and you may be liable for the costs incurred.</li></ul>