What are the actions I should take if my package is delivered to the wrong address?Updated 10 months ago
If you receive incorrect delivery details from Royal Mail, it is important to check the map of the delivery location found at the bottom of the tracking page. This may help identify where the package has been delivered. If it's delivered to the wrong address, and you're unable to retrieve it, please contact us. We will liaise with Royal Mail and continue to provide updates as soon as we receive them.