You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be ca
If you wish to return or exchange a product for any reason you may do so within 30 days of receipt of your order, beginning the day after you receive your order. The product must be returned unused with its original packaging. This does not affect yo
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3 to 5 working days for the refund to reflect in your account.
Our return policy allows returns or exchanges for unused products, in a saleable condition and in their original packaging with all labels still attached purchased in the last 30 days. Please note that used items are not eligible for return. You can
If an order or product is damaged on delivery to you, do not accept or sign for the product and the courier will return it to us. If you have signed for your delivery and then later realise that a product is damaged, please inform us in writing via e